To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
- NOTE: All items in Sale/Clearance, Flash Sales, and any sales/discounts 40% OFF or more are non-returnable, non-refundable and FINAL SALE! These items CANNOT be returned for a refund, store credit or be exchanged!
- Accessories, Cosmetics, Jewelry, Belts, Lingerie, Sunglasses, Bathing Suits, Silicon Bras, Leotards and Gift Certificates Cannot be returned or exchanged.
- Shoes must be returned in their original box and mailed back inside another box. If there is any damage to the shoe box, shipping labels, packing tape. or any other markings on the outside of the shoe box it will not be accepted. The item will then be returned to the customer and is subject to a return shipping fee.
- Return shipping is the buyers responsibility.
Due to the high-volume of orders we receive, we do not technically do exchanges. We are unable to guarantee the item/size you need will be available once your return is received. Therefore we suggest placing an order for the item/size you would like and sending the previous item back for a full refund!